News for 'customer engagement'

MapMyIndia plans to go public, raise Rs 1,200 crore

MapMyIndia plans to go public, raise Rs 1,200 crore

Rediff.com30 Aug 2021

India's first home-grown mapping company MapMyIndia is looking to list in the public market by raising around Rs 1,200 crore at a Rs 6,000-crore valuation. Sources said the company is ready with its draft red herring prospectus documents and is likely to file as early as next week. While the money will be used for business expansion, it will also give MapMyIndia's early investors, including Qualcomm, PhonePe, and Japanese mapmaker Zenrin Co., a chance to exit. The Verma family, which founded the company, will continue to remain promoters.

Sebi working on new ASBA-like payment system for secondary trades: Buch

Sebi working on new ASBA-like payment system for secondary trades: Buch

Rediff.com22 Sep 2022

The Securities and Exchange Board of India (Sebi) is working on a new payment system for the secondary market, which could prevent brokers from accessing their client funds. It will be on the lines of the Application Supported by Blocked Amount (ASBA) process used for subscribing to initial public offerings (IPOs), where funds move out of an investor's bank account only after the trade is confirmed. Sebi chairperson Madhabi Puri Buch on Wednesday said that despite the challenges, the new system would be ready in a few months.

Goodbye to manual scavenging? IIT Madras develops robots for task

Goodbye to manual scavenging? IIT Madras develops robots for task

Rediff.com9 Jun 2022

Named "HomoSEP", ten units are planned to be deployed across Tamil Nadu and the researchers are in touch with sanitation workers to identify the locations, officials said.

Want To Invest In ESG Funds?

Want To Invest In ESG Funds?

Rediff.com10 Mar 2022

'Funds based on this theme offer socially conscious investors an option to invest in a portfolio that is aligned to their beliefs.'

Sonic branding makes for sound business, realise firms

Sonic branding makes for sound business, realise firms

Rediff.com7 Apr 2019

Companies are looking for an engaging hook, and sound is universally seen as a big emotional connector, finds Nikhat Hetavkar.

Term insurance plan premiums may go up by 20% in Dec-Jan

Term insurance plan premiums may go up by 20% in Dec-Jan

Rediff.com29 Nov 2021

Life insurers, on the prodding of global reinsurers, are set to hike premiums on term plans because rising mortality after the second wave of the pandemic has led to an increase in the number of settlements. Some will do so next month while others may wait till January. Global reinsurer Munich Re had nudged its insurance partners on the hike in September and insurers have been engaged in negotiations with the reinsurer on the amount of the increase. Term plan prices in India were among the lowest in the world for a long period but in the past couple of years, they have been increased a few times.

Online shopping sees spurt thanks to coronavirus fears

Online shopping sees spurt thanks to coronavirus fears

Rediff.com15 Mar 2020

E-commerce companies are seeing an increase in demand for products such as fresh fruits and vegetables, milk, flour, rice, and lentils, and personal hygiene items like sanitisers and soaps and household cleaning products. Other products include instant noodles, baby food and Ayurvedic items. "There is even a huge spike in pet food," said a person.

How TCS is reconfiguring its future

How TCS is reconfiguring its future

Rediff.com7 Nov 2021

In March this year, when Tata Consultancy Services (TCS) unveiled a new brand statement of "Building on Belief", many wondered if it was the right strategy. When things are uncertain, wouldn't a brand statement such as "Experience Certainty" have been better? But for Rajesh Gopinathan, CEO & MD, TCS, it was all about the way the company was looking at business. As Gopinathan explained over a video call, "Today, we have over 1,000 customers and 98 per cent of our business is repeat business; our relevance to customers should continue, and to increase.

'India is one of Starbucks' top 5 fastest-growing markets'

'India is one of Starbucks' top 5 fastest-growing markets'

Rediff.com22 Dec 2021

'We were taking the Starbucks experience from the store to the home.'

How Shark Tank India 1 Winners Fared

How Shark Tank India 1 Winners Fared

Rediff.com14 Jan 2023

Of the 23 companies, eight have raised funds after Shark Tank India.

Ola plugs into the IPL frenzy

Ola plugs into the IPL frenzy

Rediff.com28 Apr 2016

Ola Cabs, which started out in 2010, has raised over $1 billion of funds.

Should India Inc get licence to operate banks? RBI still undecided

Should India Inc get licence to operate banks? RBI still undecided

Rediff.com16 Dec 2021

Reserve Bank of India (RBI) deputy governor M Rajeshwar Rao on Wednesday defended the central bank's decision of not allowing industrial houses to float banks, and said more deliberations are needed before RBI changes its stance on this issue agreed back in 2001. An internal working group (IWG) of the RBI had recommended allowing industrial groups into banking, but late last month the RBI said it kept on hold the two recommendations of allowing industrial houses and large non-banks to float banks. However, RBI had accepted 21 of the 33 recommendations of the group that submitted its report a year ago.

At 25, can Jet Airways restore its earlier leadership position?

At 25, can Jet Airways restore its earlier leadership position?

Rediff.com4 May 2018

A resurgent SpiceJet is spreading its wings and Vistara is set to challenge Jet on long-haul routes in the coming years.

Is it safe to travel in the time of coronivirus?

Is it safe to travel in the time of coronivirus?

Rediff.com12 Mar 2020

Flight occupancy and fresh bookings have dropped over ten per cent in last few days as individuals and corporates defer trips. International travel is already hit due to a series of visa restrictions.

3 lakhs to 22 crore! IIM grad's success story

3 lakhs to 22 crore! IIM grad's success story

Rediff.com7 Jun 2021

From a small team of five weavers, Karagiri now works with 1,800 weavers from across India. Pallavi Mohadikar, co-founder of Karagiri, shares her incredible success journey.

Have You Read This Story About Hope?

Have You Read This Story About Hope?

Rediff.com13 Mar 2023

'The Elephant Whisperers is a hopeful story of respect and cooperation with nature in an era rife with conflict and threat to our beautiful planet.'

HC dismisses Future's plea for termination of Amazon case

HC dismisses Future's plea for termination of Amazon case

Rediff.com4 Jan 2022

The Delhi high court on Tuesday dismissed the pleas moved by Future Group companies seeking a direction to the arbitration tribunal, which is adjudicating on Amazon's objections against their deal with Reliance, to take a decision on their application for the termination of the arbitration proceedings before moving any further. "Both the petitions are dismissed," said Justice Amit Bansal, who had reserved the order on the petitions filed by Future Coupons Private Limited (FCPL) and Future Retail Limited (FRL) on January 3. The judge said the orders would be uploaded on the website of the high court shortly.

'For digital lending, trust is important'

'For digital lending, trust is important'

Rediff.com19 Nov 2021

'The digital trust level has drastically gone up due to Covid, not only in tier-I and II cities, but also in tier-III, IV and V geographies,'

HCL Tech becomes 4th IT firm to hit Rs 3 trillion in m-cap

HCL Tech becomes 4th IT firm to hit Rs 3 trillion in m-cap

Rediff.com14 Aug 2021

Shares of HCL Tech hit a fresh record high of Rs 1,118.55 on Friday, up 2 per cent on the BSE in intra-day trade, surpassing its previous high of Rs 1,101 touched on Thursday in intra-day deals.

US Wants To Be Friends With Taliban?

US Wants To Be Friends With Taliban?

Rediff.com4 Feb 2022

Regional States will be worried that the US's nascent engagement with the Taliban behind the fig leaf of humanitarian aid enables the return of US intelligence personnel to Afghanistan, observes Ambassador M K Bhadrakumar.

Will Maggi be back by end of this year?

Will Maggi be back by end of this year?

Rediff.com23 Aug 2015

Nestle India said it will continue with the existing formula of the product and not change the ingredients

Why can't you order online IN an Indian store?

Why can't you order online IN an Indian store?

Rediff.com11 Jul 2017

The new-age tech-savvy buyer is seeking new shopping experiences. They need to be engaged. Indian retailers are still playing catch up with these customers.

Gujarat, Karnataka are best states for start-ups

Gujarat, Karnataka are best states for start-ups

Rediff.com4 Jul 2022

Gujarat and Karnataka have been ranked as the best performers in developing startup ecosystem for budding entrepreneurs, according to the ranking of states and Union territories by the Department for Promotion of Industry and Internal Trade (DPIIT). Among smaller states having population of less than one crore, Meghalaya has been adjudged as the best performer. The rankings are based on the initiatives taken to develop the startup ecosystem for promoting budding entrepreneurs.

CBI busts call centre fraud run by US citizen

CBI busts call centre fraud run by US citizen

Rediff.com17 Oct 2020

The fraud was operated from call centres in India to defraud hundreds of elderly and vulnerable people in the US, CBI officials said.

Bharti Airtel rejigs corporate structure to sharpen focus on digital

Bharti Airtel rejigs corporate structure to sharpen focus on digital

Rediff.com14 Apr 2021

Bharti Airtel on Wednesday announced a new corporate structure to sharpen the company's focus on rapidly unfolding digital opportunities while enabling it to unlock value. The move comes at a time when digital is turning out to be a compelling proposition for players in the Indian market, where the use of smartphones and better broadband connectivity has spurred the adoption of a new range of services. Players are positioning themselves beyond the core telephony offerings, as they enhance digital engagement, build future streams of revenue and create brand differentiation, besides redefining themselves as a larger platform of digital services, say market watchers.

Future vs Amazon: FRL challenges Delhi HC verdict

Future vs Amazon: FRL challenges Delhi HC verdict

Rediff.com5 Jan 2022

Future Retail and its promoters have filed appeals before the division bench of the Delhi high court challenging the order passed on Tuesday that dismissed the Group's petitions for termination of the Amazon arbitration. The Delhi high court on Tuesday dismissed the pleas moved by Future Group companies seeking a direction to the arbitration tribunal, adjudicating Amazon's objections against Future Group's deal with Reliance, to take a decision on their application for terminating the arbitration proceedings before moving any further.

Will BPM firms' plan to change pricing model succeed?

Will BPM firms' plan to change pricing model succeed?

Rediff.com11 Apr 2019

As more and more businesses move towards digital technology-enabled solutions such as chatbots to increase interaction with their own customers, BPM companies have seen a significant chunk of their revenue proceeds shifting towards business outcomes.

How brands in India are going digital

How brands in India are going digital

Rediff.com6 Sep 2018

Apart from the growing adoption of the internet in the country, brands are drawn to the agility of the medium, its targeted and data driven approach and the increasing cost of offline channels for sales and distribution.

Boeing's Plans For India's Defence Aatmanirbharta

Boeing's Plans For India's Defence Aatmanirbharta

Rediff.com28 Oct 2022

'The future is about autonomy and tanking.'

Amazon moves SC for resumption of arbitration & preservation of FRL assets

Amazon moves SC for resumption of arbitration & preservation of FRL assets

Rediff.com16 Mar 2022

US e-commerce major Amazon Wednesday apprehended the "disappearance" of assets and sought an interim order from the Supreme Court to ensure the preservation of assets of Future Retail Ltd besides resumption of arbitration over FRL's merger deal with Reliance Retail. A bench comprising Chief Justice N V Ramana and Justices A S Bopanna and Hima Kohli took note of the allegations of the US firm that the "applecart was being upset" by its rivals and asked the Future group firms, FRL and Future Coupons Ltd (FCPL), to respond to the interim plea of Amazon seeking resumption of arbitration and preservation of assets and fixed the hearing on March 23. Amazon and Future group are engaged in multi-forum litigations on the issue of FRL's merger deal to the tune of Rs 24,500 crore with Reliance Retail Ltd after the US e-commerce giant dragged the latter to arbitration at the Singapore International Arbitration Centre (SIAC) in October 2020.

Tata Group is India's most valuable brand

Tata Group is India's most valuable brand

Rediff.com7 Aug 2014

SBI comes second and Bharti Airtel is third

Apple Store to launch online in India on Sep 23

Apple Store to launch online in India on Sep 23

Rediff.com18 Sep 2020

The new online store, which will be launched on September 23, will provide customers with the same premium experience found in Apple Store locations around the world, delivered by online team members who are ready to offer their expertise, Apple said in a statement.

10 Ways To Reduce Screen Time For Kids

10 Ways To Reduce Screen Time For Kids

Rediff.com4 Feb 2022

Read a story. Cook together. Make recycled home decor crafts.

Do you use Fintechs? Read this please!

Do you use Fintechs? Read this please!

Rediff.com15 Jul 2020

Fintechs need to behave with responsibility and transparency. A lot of mis-selling has been happening. Other issues have been plaguing the fledgling industry -- high interest rates, even higher processing fees, harsh collection process and, most critically, data leakage leading to rampant frauds, points out Tamal Bandyopadhyay.

Onboarding of e-commerce giants crucial to ensure success of ONDC

Onboarding of e-commerce giants crucial to ensure success of ONDC

Rediff.com15 Sep 2022

When Open Network for Digital Commerce (ONDC) was conceived last December, the idea was to reduce the dominance of e-commerce giants like Amazon and Flipkart. It was also to bring in a level-playing field for small merchants in India's fragmented but fast-growing $1-trillion retail market. However, those goals have changed now as large e-commerce players such as Flipkart, Amazon and Ecom Express are in various levels of talks with the ONDC team. They want to form partnerships like integrating with the network as well as providing their expertise to build it, according to the industry sources.

Reliance is 1st Indian co to cross $100 bn annual revenue

Reliance is 1st Indian co to cross $100 bn annual revenue

Rediff.com6 May 2022

Billionaire Mukesh Ambani's Reliance Industries Ltd on Friday reported a 22.5 per cent rise in net profit for the quarter ended March on the back of bumper oil refining margins, steady growth in telecom and digital services and strong momentum in the retail business. The oil-to-retail-to-telecom conglomerate's consolidated net profit rose to Rs 16,203 crore in the quarter ended March 31, 2022 from Rs 13,227 crore, the firm said in a statement. Net profit, however, fell 12.6 per cent sequentially -- breaking a six-quarter chain of quarter-on-quarter improvement.

Starting a new job? 10 things you must know

Starting a new job? 10 things you must know

Rediff.com21 Oct 2019

Present a positive image by exuding enthusiasm and energy for work, says Surya Mahadevan.

'5G is a long haul'

'5G is a long haul'

Rediff.com16 Jun 2022

'We showcased about 20 use cases in 5G trials in Pune and Gandhinagar and some of them were interesting and innovative.' 'However, which ones will take off and which ones would not be relevant, we don't know yet.'

After 2 years, commercial vehicle sales growth to slow

After 2 years, commercial vehicle sales growth to slow

Rediff.com6 Jun 2019

New regulatory rules, softer freight rates and a liquidity crunch at non-bank lenders are among the reasons.

RERA: Only 22% happy with grievance redressal system

RERA: Only 22% happy with grievance redressal system

Rediff.com28 Jul 2021

However, the report pointed out that the implementation of the grievance redressal process still has many gaps as "only 22 per cent of the consumers involved in a grievance redressal process were satisfied due to the uncertain timelines involved". The Real Estate (Regulation and Development) Act, 2016, was passed by Parliament in March 2016.