News for 'customer engagement'

RBI extends deadline for shifting of current accounts till Oct 31

RBI extends deadline for shifting of current accounts till Oct 31

Rediff.com5 Aug 2021

The Reserve Bank of India (RBI) on Wednesday gave banks time till October 31 to comply with its guidelines on current account and overdraft facilities. The central bank indicated that it was in no mood to change the proposed rules, but would only allow for stretching the timeline for smoother implementation. The initial deadline had ended on July 31, leading to thousands of current accounts being closed or frozen by banks. Lenders had requested the RBI for some more time to resolve the operational issues in implementing the provisions of the August 2020 circular in letter and spirit.

Insurers likely to further tighten underwriting norms for term plans

Insurers likely to further tighten underwriting norms for term plans

Rediff.com29 Sep 2021

Come October, life insurers may have to tighten their underwriting standards further for retail term plans at the behest of one of the largest reinsurers in the Indian insurance market, Munich Re. According to a source aware of the development, "Munich Re has been studying long-term mortality trends for the past few years, and has suggested some tightening in the underwriting process." "As far as financial underwriting is concerned, the reinsurer has suggested that insurers should ask for additional documents. "For example, apart from income proof, they can ask for bank statements of the prospective customer before issuing policies," added the source.

TDS imposed on gifts to social media influencers, free samples to doctors

TDS imposed on gifts to social media influencers, free samples to doctors

Rediff.com17 Jun 2022

According to the CBDT, if a social media influencer retains a product from the manufacturing company after using for the purpose of rendering service, then it will be treated as a benefit/perquisite under newly-introduced Section 194R of the IT Act.

Twitter appoints Taranjeet Singh to head India business

Twitter appoints Taranjeet Singh to head India business

Rediff.com19 Jan 2015

Taranjeet Singh has been appointed the India Business Head of Twitter as the micro blogging site looks to enhance revenues from one of the world's biggest Internet markets.

Trade pact with Israel 'only when we get a good deal', says Goyal

Trade pact with Israel 'only when we get a good deal', says Goyal

Rediff.com7 Sep 2022

The proposed India-Israel trade pact should be beneficial to both nations and until New Delhi gets a good deal, it would not do an agreement, Commerce and Industry Minister Piyush Goyal said. India and Israel are negotiating a free trade agreement (FTA) since May 2010. "With Israel, until we get a good deal, we will not do an FTA. It has to be reciprocally beneficial," the minister said in San Francisco on Tuesday while interacting with the Indian community.

Covid impact shows that work can be done remotely: Rishad Premji

Covid impact shows that work can be done remotely: Rishad Premji

Rediff.com3 Nov 2022

Indian technology industry has a "big opportunity" despite global macroeconomic challenges, said Rishad Premji, chairman of IT services firm Wipro, on Wednesday as he spoke about how Covid-19 had changed work. "My confidence is driven by two things: the rapid pace of digitisation across the world, and the shift in the mindset of stakeholders who engage with us as an industry," said Premji in Bengaluru while addressing industry leaders and civil servants at the Invest Karnataka 2022, the state's Global Investors Meet (GIM). Businesses are using technology for customers and employees: a trend marked by the shift to cloud computing and leverage of data.

Banks ride on e-commerce wave to woo consumers

Banks ride on e-commerce wave to woo consumers

Rediff.com19 Aug 2014

IndusInd Bank, has recently launched www.themorestore.com only for its credit card and debit card holders

Cryptocurrency heists just got harder, thanks to tech

Cryptocurrency heists just got harder, thanks to tech

Rediff.com19 Jul 2022

Earlier last month, for the first time ever, an anonymous hacker was served with a restraining order as a non-fungible token (NFT), reports Shivani Shinde.

Forex violation: Amazon files writ petition in Delhi HC

Forex violation: Amazon files writ petition in Delhi HC

Rediff.com22 Dec 2021

Amazon on Wednesday filed a writ petition in the Delhi high court seeking clarifications on the scope of Enforcement Directorate's (ED) investigations into alleged foreign exchange violations by the company, according to sources. Last month, Amazon had said it was in receipt of summons by the ED in connection with its deal with the Future Group. According to sources, Amazon in its filing said the ED is expanding the scope of its investigations by seeking privileged and confidential legal advice it received in ordinary course of business since it started marketplace operations and that such requests aren't related to the agency's probe into the Future-Amazon deal.

Russia defaults on LNG supplies to India

Russia defaults on LNG supplies to India

Rediff.com19 Jul 2022

Russia has defaulted on the supply of at least 5 cargoes or shiploads of LNG to India after its retaliatory sanctions hit one of the companies that supply gas to India, sources said. India's largest gas firm GAIL has a long-term deal to import 2.85 million tonnes of liquefied natural gas (LNG) per annum from a Singapore-based unit of Russian gas producer Gazprom. The company has since June defaulted on the supply of 5 cargoes of LNG under that contract citing difficulty in sourcing gas due to sanctions, two sources briefed on the matter said.

Audi to enter Formula One in 2026

Audi to enter Formula One in 2026

Rediff.com26 Aug 2022

Formula One will have a new power unit from 2026 with the focus on sustainability and a more cost-efficient future.

How to save yourself from financial frauds, online and offline

How to save yourself from financial frauds, online and offline

Rediff.com20 Sep 2021

India recorded 50,035 cases of cyber crime in 2020, an 11.8 per cent surge in such offences over the previous year, according to the National Crime Records Bureau (NCRB) data. The Reserve Bank of India (RBI) last week once again cautioned bank customers of fraud, including those in Know-Your-Customer (KYC) cases. In fact, certain frauds have become more prevalent than others, and being aware of them is the first step towards protect yourself. Mayur Joshi, chief executive officer, Indiaforensic.com, a company engaged in the prevention, detection, and investigation of frauds says, "It is necessary to learn, to read about these scams."

Snapchat touches 100 mn user mark in India

Snapchat touches 100 mn user mark in India

Rediff.com27 Oct 2021

Photo-messaging app Snapchat on Wednesday said its monthly user base has reached 100 million in the country, and the company will continue to anchor its efforts towards growing and providing more resources to its community of Indian creators. Snap Inc, the parent company of Snapchat, virtually hosted the second edition of 'Snap in India'. At the event, Snap co-founder and CEO Evan Spiegel announced the milestone of reaching 100 million Snapchatters monthly in India.

India's E-Commerce: Great Leap Forward

India's E-Commerce: Great Leap Forward

Rediff.com8 Jan 2022

Live commerce, quick commerce, group buying, WhatsApp commerce, dukaantech have made their mark.

MapMyIndia plans to go public, raise Rs 1,200 crore

MapMyIndia plans to go public, raise Rs 1,200 crore

Rediff.com30 Aug 2021

India's first home-grown mapping company MapMyIndia is looking to list in the public market by raising around Rs 1,200 crore at a Rs 6,000-crore valuation. Sources said the company is ready with its draft red herring prospectus documents and is likely to file as early as next week. While the money will be used for business expansion, it will also give MapMyIndia's early investors, including Qualcomm, PhonePe, and Japanese mapmaker Zenrin Co., a chance to exit. The Verma family, which founded the company, will continue to remain promoters.

Sonic branding makes for sound business, realise firms

Sonic branding makes for sound business, realise firms

Rediff.com7 Apr 2019

Companies are looking for an engaging hook, and sound is universally seen as a big emotional connector, finds Nikhat Hetavkar.

Sebi working on new ASBA-like payment system for secondary trades: Buch

Sebi working on new ASBA-like payment system for secondary trades: Buch

Rediff.com22 Sep 2022

The Securities and Exchange Board of India (Sebi) is working on a new payment system for the secondary market, which could prevent brokers from accessing their client funds. It will be on the lines of the Application Supported by Blocked Amount (ASBA) process used for subscribing to initial public offerings (IPOs), where funds move out of an investor's bank account only after the trade is confirmed. Sebi chairperson Madhabi Puri Buch on Wednesday said that despite the challenges, the new system would be ready in a few months.

Goodbye to manual scavenging? IIT Madras develops robots for task

Goodbye to manual scavenging? IIT Madras develops robots for task

Rediff.com9 Jun 2022

Named "HomoSEP", ten units are planned to be deployed across Tamil Nadu and the researchers are in touch with sanitation workers to identify the locations, officials said.

Want To Invest In ESG Funds?

Want To Invest In ESG Funds?

Rediff.com10 Mar 2022

'Funds based on this theme offer socially conscious investors an option to invest in a portfolio that is aligned to their beliefs.'

Term insurance plan premiums may go up by 20% in Dec-Jan

Term insurance plan premiums may go up by 20% in Dec-Jan

Rediff.com29 Nov 2021

Life insurers, on the prodding of global reinsurers, are set to hike premiums on term plans because rising mortality after the second wave of the pandemic has led to an increase in the number of settlements. Some will do so next month while others may wait till January. Global reinsurer Munich Re had nudged its insurance partners on the hike in September and insurers have been engaged in negotiations with the reinsurer on the amount of the increase. Term plan prices in India were among the lowest in the world for a long period but in the past couple of years, they have been increased a few times.

Online shopping sees spurt thanks to coronavirus fears

Online shopping sees spurt thanks to coronavirus fears

Rediff.com15 Mar 2020

E-commerce companies are seeing an increase in demand for products such as fresh fruits and vegetables, milk, flour, rice, and lentils, and personal hygiene items like sanitisers and soaps and household cleaning products. Other products include instant noodles, baby food and Ayurvedic items. "There is even a huge spike in pet food," said a person.

Ola plugs into the IPL frenzy

Ola plugs into the IPL frenzy

Rediff.com28 Apr 2016

Ola Cabs, which started out in 2010, has raised over $1 billion of funds.

How TCS is reconfiguring its future

How TCS is reconfiguring its future

Rediff.com7 Nov 2021

In March this year, when Tata Consultancy Services (TCS) unveiled a new brand statement of "Building on Belief", many wondered if it was the right strategy. When things are uncertain, wouldn't a brand statement such as "Experience Certainty" have been better? But for Rajesh Gopinathan, CEO & MD, TCS, it was all about the way the company was looking at business. As Gopinathan explained over a video call, "Today, we have over 1,000 customers and 98 per cent of our business is repeat business; our relevance to customers should continue, and to increase.

'India is one of Starbucks' top 5 fastest-growing markets'

'India is one of Starbucks' top 5 fastest-growing markets'

Rediff.com22 Dec 2021

'We were taking the Starbucks experience from the store to the home.'

At 25, can Jet Airways restore its earlier leadership position?

At 25, can Jet Airways restore its earlier leadership position?

Rediff.com4 May 2018

A resurgent SpiceJet is spreading its wings and Vistara is set to challenge Jet on long-haul routes in the coming years.

Is it safe to travel in the time of coronivirus?

Is it safe to travel in the time of coronivirus?

Rediff.com12 Mar 2020

Flight occupancy and fresh bookings have dropped over ten per cent in last few days as individuals and corporates defer trips. International travel is already hit due to a series of visa restrictions.

How Shark Tank India 1 Winners Fared

How Shark Tank India 1 Winners Fared

Rediff.com14 Jan 2023

Of the 23 companies, eight have raised funds after Shark Tank India.

Should India Inc get licence to operate banks? RBI still undecided

Should India Inc get licence to operate banks? RBI still undecided

Rediff.com16 Dec 2021

Reserve Bank of India (RBI) deputy governor M Rajeshwar Rao on Wednesday defended the central bank's decision of not allowing industrial houses to float banks, and said more deliberations are needed before RBI changes its stance on this issue agreed back in 2001. An internal working group (IWG) of the RBI had recommended allowing industrial groups into banking, but late last month the RBI said it kept on hold the two recommendations of allowing industrial houses and large non-banks to float banks. However, RBI had accepted 21 of the 33 recommendations of the group that submitted its report a year ago.

3 lakhs to 22 crore! IIM grad's success story

3 lakhs to 22 crore! IIM grad's success story

Rediff.com7 Jun 2021

From a small team of five weavers, Karagiri now works with 1,800 weavers from across India. Pallavi Mohadikar, co-founder of Karagiri, shares her incredible success journey.

Will Maggi be back by end of this year?

Will Maggi be back by end of this year?

Rediff.com23 Aug 2015

Nestle India said it will continue with the existing formula of the product and not change the ingredients

Why can't you order online IN an Indian store?

Why can't you order online IN an Indian store?

Rediff.com11 Jul 2017

The new-age tech-savvy buyer is seeking new shopping experiences. They need to be engaged. Indian retailers are still playing catch up with these customers.

HCL Tech becomes 4th IT firm to hit Rs 3 trillion in m-cap

HCL Tech becomes 4th IT firm to hit Rs 3 trillion in m-cap

Rediff.com14 Aug 2021

Shares of HCL Tech hit a fresh record high of Rs 1,118.55 on Friday, up 2 per cent on the BSE in intra-day trade, surpassing its previous high of Rs 1,101 touched on Thursday in intra-day deals.

Have You Read This Story About Hope?

Have You Read This Story About Hope?

Rediff.com13 Mar 2023

'The Elephant Whisperers is a hopeful story of respect and cooperation with nature in an era rife with conflict and threat to our beautiful planet.'

HC dismisses Future's plea for termination of Amazon case

HC dismisses Future's plea for termination of Amazon case

Rediff.com4 Jan 2022

The Delhi high court on Tuesday dismissed the pleas moved by Future Group companies seeking a direction to the arbitration tribunal, which is adjudicating on Amazon's objections against their deal with Reliance, to take a decision on their application for the termination of the arbitration proceedings before moving any further. "Both the petitions are dismissed," said Justice Amit Bansal, who had reserved the order on the petitions filed by Future Coupons Private Limited (FCPL) and Future Retail Limited (FRL) on January 3. The judge said the orders would be uploaded on the website of the high court shortly.

'For digital lending, trust is important'

'For digital lending, trust is important'

Rediff.com19 Nov 2021

'The digital trust level has drastically gone up due to Covid, not only in tier-I and II cities, but also in tier-III, IV and V geographies,'

CBI busts call centre fraud run by US citizen

CBI busts call centre fraud run by US citizen

Rediff.com17 Oct 2020

The fraud was operated from call centres in India to defraud hundreds of elderly and vulnerable people in the US, CBI officials said.

US Wants To Be Friends With Taliban?

US Wants To Be Friends With Taliban?

Rediff.com4 Feb 2022

Regional States will be worried that the US's nascent engagement with the Taliban behind the fig leaf of humanitarian aid enables the return of US intelligence personnel to Afghanistan, observes Ambassador M K Bhadrakumar.

Bharti Airtel rejigs corporate structure to sharpen focus on digital

Bharti Airtel rejigs corporate structure to sharpen focus on digital

Rediff.com14 Apr 2021

Bharti Airtel on Wednesday announced a new corporate structure to sharpen the company's focus on rapidly unfolding digital opportunities while enabling it to unlock value. The move comes at a time when digital is turning out to be a compelling proposition for players in the Indian market, where the use of smartphones and better broadband connectivity has spurred the adoption of a new range of services. Players are positioning themselves beyond the core telephony offerings, as they enhance digital engagement, build future streams of revenue and create brand differentiation, besides redefining themselves as a larger platform of digital services, say market watchers.

Gujarat, Karnataka are best states for start-ups

Gujarat, Karnataka are best states for start-ups

Rediff.com4 Jul 2022

Gujarat and Karnataka have been ranked as the best performers in developing startup ecosystem for budding entrepreneurs, according to the ranking of states and Union territories by the Department for Promotion of Industry and Internal Trade (DPIIT). Among smaller states having population of less than one crore, Meghalaya has been adjudged as the best performer. The rankings are based on the initiatives taken to develop the startup ecosystem for promoting budding entrepreneurs.

Tata Group is India's most valuable brand

Tata Group is India's most valuable brand

Rediff.com7 Aug 2014

SBI comes second and Bharti Airtel is third